OHUE Privacy Policy

Effective Date: June 11, 2025

This Privacy Policy describes how OHUE ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our platform, which co-relates your blood markers, data from wearables, and journal entries from you and your healthcare providers/trainers to provide a holistic view of your health.

1. Information We Collect

We collect various types of information to provide and improve our services:

Information You Provide Directly:

• Account Information: When you create an account, we collect your name, email address, password, and other contact details.
• Health Information: You may directly input sensitive health information, including details about your blood markers, symptoms, lifestyle choices, and medical history through journal entries.
• Journal Entries: Information you and your authorized healthcare providers/trainers enter into your personal journal, which may include observations, recommendations, and progress notes.

Information from Connected Wearables:

When you integrate your wearable devices (e.g., Garmin, Whoop, Ultrahuman), we collect data directly from these devices, which may include:

• Activity data (steps, distance, calories burned)
• Heart rate data (resting, active, variability)
• Sleep data (stages, duration, quality)
• Stress levels
• GPS/location data (if enabled on your device)
• Other biometric data tracked by your specific wearable.

Information from Blood Markers:

We receive and store data related to your blood markers, which may be uploaded by you or authorized healthcare providers/trainers. This can include a wide range of laboratory test results.

Usage Information:

We collect information about how you access and use the OHUE platform, including your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, and the dates/times of your visits.

Communication Information:

If you contact us, we may keep a record of your communication.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services:

• To integrate and co-relate your blood markers, wearable data, and journal entries to provide you with a comprehensive and holistic view of your health.
• To generate insights, trends, and personalized reports based on your aggregated data.
• To enable secure communication and collaboration between you and your authorized healthcare providers/trainers.
• To personalize your experience and provide tailored recommendations.
• To troubleshoot, maintain, and enhance the functionality and security of the OHUE platform.

For Research and Development:

• To develop new features, services, and algorithms.
• To conduct research and analysis to better understand health trends and patterns (in an aggregated and anonymized format).

For Communication:

• To send you important service-related announcements, updates, and security alerts.
• To respond to your inquiries and provide customer support.
• To send you marketing communications (if you have opted in).

For Legal and Security Purposes:

• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
• To detect, prevent, or otherwise address fraud, security, or technical issues.

3. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent:

We will share your health data and journal entries with your authorized healthcare providers and trainers only with your explicit consent. You control who has access to this sensitive information.

With Service Providers:

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as data storage, analytics, payment processing, and customer support. These service providers are obligated to protect your information and only use it for the purposes for which it was disclosed.

Aggregated and Anonymized Data:

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including research, analytics, and marketing.

Legal Requirements:

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users or the public.

Business Transfers:

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement robust technical, administrative, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect your data both in transit and at rest.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We regularly review our security practices and update them as needed.
• Data Minimization: We only collect and retain information that is necessary for the purposes outlined in this policy.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Correction: You can access and update most of your account and personal information directly within the OHUE platform.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Deletion: You can request the deletion of your account and personal information, subject to certain legal obligations.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by adjusting your account settings.
• Withdraw Consent: You can withdraw your consent for us to share your data with specific healthcare providers/trainers at any time.

To exercise these rights, please contact us at [Insert Support Email Address]. We may need to verify your identity before processing your request.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

OHUE is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels. Your continued use of the OHUE platform after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OHUE
Email: admin@orangehuelifescience.com